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ProductUltraLink FTCU
UltraLink FTCU

Common issues

Add CO2 sensor
Add flow sensor
Add presence sensor
After Mounting the FTCU
Analog connection issue
Arrow indicating correct flow direction is opposite of actual flow direction
Before Mounting the FTCU
Cannot attach wires
Cannot set up or change the pin code
Commissioning After Installation
Communication problems
Connecting shield issue
Constantly regulates, causing oscillation of the damper and AHU.
Damper is stuck in fully open or closed
Digital connection or modbus issue
Disable bluetooth
Dismantling the FTCU
Display does not show information
Display shows erratic information
Displaying Error04 and flow is measuring 0
Does not turn on, or communicate via digital or analog signals
Electrical Installation
Enable bluetooth
Enable regulation for CO2
Enable regulation for flow
Enable regulation for humidity
Enable regulation for presence
Enable regulation for temperature
Err001 Motor not working correctly
Err002 Angle sensor not working correctly
Err003 Flow set point not reached
Err004 Problems with flow measurement
Err032 Factory data is corrupt
FTCU Installation Guide Video
Flow direction arrow is correct, but product shows negative flow
Generate QR code
Incorrect flow measurement close to disturbance
Installation Problem
Long bus
Mobile application / Bluetooth problems
Mode button does not work
Motor problem
Motor rotation control knob is turned to 0
Motor runs to fully open or fully closed
Motor stuck in fully open and fully closed at the same time
Mounting the FTCU
Not prompted to enter PIN code when connecting UltraLink
Override function is not set to normal
Power supply problem
Product does not receive all register values after entering PIN
Product in override mode and damper is closed
Product stops sending values for flow
Product stops sending values for temperature
RS485 standard not fulfilled
Set to analog and damper goes from fully opened to fully closed, then remains shut for 10 minutes
Supply cable sizing
Transducers are damaged
Transformer size issue
UltraLink bluetooth capability
UltraLink information
UltraLink not visible in mobile application
UltraLink visible in mobile application but will not connect
Unstable or fluctuating flow
Wireless Sensor Setup
Wireless sensor information
not using BMS controller
too many devices